In leading through uncertainty, umpqua bank ceo ray davis shares the essential leadership strategies that have allowed the west coasts largest independent community bank to emerge from the economic crisis even stronger than before. In this followup to the successful leading for growth, umpqua bank ceo ray. He brings with him lessons learned as a professional soccer player and a plan to evolve the banking industry. Former ceo and president of umpqua holdings corporation raymond davis took over the local 40person south umpqua bank in 1994.
Umpqua bank is engaged primarily in the business of commercial and. Jul 10, 2018 if there is one way to describe umpqua banks innovation plans it would be human digital, according to the banks new ceo, cort ohaver. The event will take place march 1112 at seattles hyatt olive 8 hotel. Umpqua banks cort ohaver transitions into ceo position. Umpqua bank will continue to process all existing applications. Alan shrader moraga, ca is an experienced writer and editor of business books. The river umpqua weaves through the deep forests and rugged canyons of oregon state. Store opening hours, closing time, address, phone number, directions. Call the umpqua bank covid19 response line at 833 8980979 to learn more.
Umpqua bank named most admired financial services company. How umpqua bank got cool and created a culture of greatness 1st edition. Umpqua bank ceo ray davis on customer experience youtube. Umpqua holdings corp umpq ceo cort ohaver on q1 2020. Umpqua health alliance special board meeting covid19 response when. As one of the first banks on the west coast to begin taking applications, umpqua s number one priority has been helping businesses in our communities access the limited pool of funding available for this program. Umpqua announces nextgen plan to boost profitability. Its no secret that the great recession has deeply affected many businesses and industries, including banking. Umpqua holdings corp annual reports of executive compensation and pay are most commonly found in the def 14a documents. An essential ingredient for a successful, growing community bank is that the.
Davis will continue in his current roles at umpqua holdings upon completion of the transaction, and sterling president and ceo greg seibly will join. From the ceo of umpqua bank, the essential leadership practices that allowed the west coasts largest independent community bank to emerge from the economic crisis even stronger than before in this followup to the successful leading for growth, umpqua bank ceo ray davis shares the tactics and strategies that have allowed umpqua to grow and succeed in. The new york times calls umpqua starbucks with tellers. Davis became ceo and president of umpqua holdings in 1999. May 19, 2016 today,in conjunction with brian read, umpquas executive vice president of retail banking. This is what happened when umpqua acquired sterling financial corporation in 2014, doubling its size and resulting in the creation of the west coasts largest community bank overnight. May 22, 2012 enjoy an insightful interview of umpqua bank ceo ray davis by cxpa founder and cochair jeanne bliss. Umpqua ceo ray davis on worlds greatest bank tagline. Every phone call to umpqua bank starts with the same greeting. Umpqua bank lincoln, ca 805 twelve bridges drive hours.
Today,in conjunction with brian read, umpquas executive vice president of retail banking. He is the president and ceo of umpqua holding corporation and has been featured in the wall street journal, the new york times, fast company, businessweek, business 2. Umpqua bank currently operates with 263 branches located in 5 states. In partnership with the state of oregons literacy campaign, storytime, the umpqua bank charitable foundation will match community book donations with a goal of putting more than 80,000 books in. From the ceo of umpqua bank, the essential leadership practices that allowed the west coasts largest independent community bank to emerge from the economic crisis even stronger than before in this followup to the successful leading for growth, umpqua bank ceo ray davis shares the tactics and strategies that have allowed umpqua to grow and. Cort l ohaver is president ceo at umpqua holdings corp. About umpqua holdings corp umpqua holdings corporation is the holding company for umpqua bank, an oregon statechartered bank. If you are experiencing financial hardship due to illness or loss of income and are unable to make your monthly mortgage payment, please contact the mortgage home preservation team. Banker as one of the 25 most influential people in the financial industry in 2005, is president and ceo of umpqua holdings corporation.
If there is one way to describe umpqua banks innovation plans it would be human digital, according to the banks new ceo, cort ohaver. Through generations of hard work, that mighty little community came together to build what they needed. Former umpqua holdings president and ceo raymond davis second book was. Dec 10, 2010 umpqua bank named most admired financial services company. Umpqua bank tigard, or 16083 sw upper boones ferry rd. In early 2017, he took the reins of the legendary financial institution from ray davis. If there is one way to describe umpqua bank s innovation plans it would be human digital, according to the bank s new ceo, cort ohaver. Tim jones executive vice president, credit services division at umpqua bank portland, oregon banking. Cort ohaver took over as umpqua s ceo from longtime leader ray davis in january. Oct 20, 2017 cort ohaver took over as umpquas ceo from longtime leader ray davis in january. Umpqua bank was founded in november 1953 and is based in roseburg, oregon. With a mission to be the worlds greatest bank, ceo ray davis seized the moment to reinvest in design across the organization. Cort ohaver, ceo of umpqua bank, will join the fireside chat at bank innovation ignite 2019 the event will take place march 1112 at seattles hyatt olive 8 hotel.
Umpqua has lost its culture since the new ceo took over. How umpqua bank got cool and created a culture of greatness davis, raymond p. The book is relevant to anyone in a leadership position faced with the need to. Is there any other bank in the world where you would consider buying a branded tshirt or baseball cap.
Umpqua holdings corporation is headquartered in portland, oregon. Umpqua creates a special page on its website for each branch location it opens. Total cash compensation information is comprised of yearly base pay and bonuses. Ray davis, president and ceo of umpqua holdings corporation, has been instrumental in umpqua banks rapid growth. When ray davis took over the local 40person south umpqua bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery worlds greatest bank. Umpqua bank names kent grubaugh evp of wealth management. Umpqua bank charitable foundation announces first grants. Sep, 2015 find the full stories in peter fisks new book game. Umpqua holdings also owns a retail brokerage subsidiary, umpqua investments, inc. The ones who founded umpqua bank were part of the tightknit community in canyonville, oregon, a timber town nestled along the south umpqua river. Umpq q1 2020 results conference call april 23, 2020 01. Umpqua bank is part internet cafe, part community center, and part bank. Cort ohaver took over as umpquas ceo from longtime leader ray davis in january. Davis will continue in his current roles at umpqua holdings upon completion of the transaction, and sterling president and ceo greg seibly will join umpqua bank as copresident, along with umpqua.
From the ceo of umpqua bank, the essential leadership practices that allowed the west coasts largest independent community bank to emerge from the economic crisis even stronger than before in this followup to the successful leading for growth, umpqua bank ceo ray davis shares the tactics and strategies that have allowed umpqua to grow and succeed in the toughest economic environment. From the ceo of umpqua bank, essential leadership practices that allowed the west coasts largest independent community bank to emerge from the economic crisis even stronger than before in this followup to the successful leading for growth, umpqua bank ceo ray davis shares the approach that has allowed umpqua to grow and succeed in the toughest. With the help of a talented and growing team of associates at his side, ray did just that and would continue to drive umpquas innovation and growth for 22 years. Assessing the growth impact of umpqua banks carolina law. The coffees good and its not a bad place to sit and read a book. Under davis leadership, umpqua has deployed a new approach to financial services that emphasizes cutting edge delivery systems and technologies, in addition to innovative store designs that engage and excite customers. Under the leadership of visionary ceo ray davis, umpqua had skyrocketed not only to a regional power but a national sensation.
Subscribe to the financial brand via email for free. From the ceo of umpqua bank, the essential leadership practices that allowed the west coasts. How any business leader can create an atmosphere of competitivene. Nov 21, 2017 subscribe to the financial brand via email for free. Umpqua private bank serves high net worth individuals and nonprofits, providing trust and investment services. Umpqua holdings corp income statements for executive base pay and bonus are filed yearly with the sec in the edgar filing system. The plan, branded as umpqua nextgen, includes a mix of technology upgrades, expansions in feebased lines of business and an emphasis on corporate banking.
I will deconstruct and demystify the retail banking customer service and customer experience that. Tim jones executive vice president, credit services. In early 2017, he took the reins of the legendary financial institution from ray davis not an easy task, and definitely some very big shoes to fill. Dec 10, 2018 cort ohaver, ceo of umpqua bank, will join the fireside chat at bank innovation ignite 2019. How umpqua bank got cool and created a culture of greatness. Customer service secrets of umpqua bank, aka retail bankings. Creating a community hub at the top of our list when it came to redefining banking was the bank environment itself. Discover delightful childrens books with prime book box, a subscription that. Umpqua holdings corporation is the holding company for umpqua bank. Nasdaq gs stock quote umpqua holdings corp bloomberg. Jun 04, 20 umpqua holdings also owns a retail brokerage subsidiary, umpqua investments, inc. Enjoy an insightful interview of umpqua bank ceo ray davis by cxpa founder and cochair jeanne bliss.
Not a bank deposit not fdic insured not insured by any federal government agency not bank guaranteed and may go down in value. Ray davis, president and ceo of umpqua holdings corporation, has been instrumental in umpqua bank s rapid growth. A 2019 bankers reading list for the dog days of summer american. Customer service secrets of umpqua bank, aka retail. Oddly enough, chris skinners new book is called digital human. By continuing your navigation, you consent to their use. The goal of the project is to boost return on tangib. Umpqua bank offers customers direct access to its ceo from. Get a checking account, savings account, cod, money market account, credit card, home loan, or personal loan. Total equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year.
Human digital, as ohaver explained, is the marriage of digital innovation with the physical retail banking experience. Umpqua banks ceo cort ohaver to join bank innovation ignite. How umpquas ceo is bringing the banks famous cx into the. Umpqua was named to fortune magazine s 100 best companies to work for list in 2007. Ray davis named ceo of the year community bank and ceo recognized by oregon ceos and the portland business journal december 10, 2010 12. Hours are monday through friday, 9 am to 6 pm, and saturdays from 9 am to 1 pm. Leading for growth, which reads like a selfhelp book for corporate. Upper management has no idea what its like to work at the retail level.
After 30 years in the banking industry, cort ohaver officially became the new chief executive officer of umpqua bank on jan. But like many corporate slogans that stuck, it didnt resonate with the ceo at first. From the ceo of umpqua bank, the essential leadership practi. Davis lead the bank away from the traditional industry practices to and redesigned teir. Find the full stories in peter fisks new book game.
Umpquas capitol hill store will provide personal banking, small business and commercial lending solutions inperson and online. Cort ohaver, the ceo of umpqua bank, is facing some interesting challenges these days. Sep 12, 2016 thank you for calling the worlds greatest bank. Get to know cort ohaver, umpqua banks new ceo portland. In 2007, davis authored a book titled leading for growth.
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